This page contains summaries our essential patient and facility responsibility policies. They are meant as a general overview and may not represent the whole policy. Copies of whole policies can be obtained by getting in touch with us via any of our contact channels.
For more information on our alcohol practices, please contact us.
We encourage Relatives, Friends and Visitors to bring their pets to our facility as we recognise the benefit that pets can provide to a resident’s sense of wellbeing and physical health. If a pet is brought on-site the pet must be contained for the protection of residents, staff and visitors.
More information on the conditions and restrictions please contact us.
In order to provide a safe and healthy environment for residents, staff and visitors, we are a smoke-free facility. Smoking is not permitted in any part of the premises and within 5 meters of the boundary.
We have on-site parking for private vehicles. Mobility scooters can be parked near facility entrances and must not be driven inside the facility without an exception. There is a facility-wide speed limit of 5km/h.
For more information on our vehicle policies, please contact us.
Our visitation hours are from 8AM to 8PM, although direct family members are generally welcome at any time. For more information on our visitor policy, please contact us.
We will use all reasonable efforts to protect the privacy of individuals’ personal information and to comply with the obligations imposed by the Privacy Act 1988, the Australian Privacy Principles, the Aged Care Act and the Aged Care Principles.
For information on our staffing practices, please contact us.